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SHIPPING POLICY

Active edge shipping policy:

1. Order Processing Time All orders are processed within 1-2 business days (Monday to Friday) Once your order is processed, you will receive a confirmation email containing tracking information.

2. Shipping Methods and Rates We offer several shipping options to meet your needs:

  • Standard Shipping:

    • Delivery Time: 5-7 business days 

    • Cost: $5.99

    • Expedited Shipping:

    • Delivery Time: 2-3 business days 

    • Cost: $11.99

  • Overnight Shipping:

    • Delivery Time: 1 business day 

    • Cost: $24.99

3. Shipping Locations Active Edge Inc. currently ships to all 50 states in the United States. At this time, we do not offer international shipping.

4. Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can use this number to check the status of your shipment on our website or the carrier’s website.

5. Delivery Issues If your package is lost or stolen, please contact our Customer Service team within 14 days of your order’s expected delivery date. Once we verify the issue, we will work with you to resolve it. Active Edge Inc. is not responsible for packages once they are marked as delivered.

6. Local Pickup If you're in the Cold Spring Harbor, NY area, we offer local pickup at our office. Please select the "Local Pickup" option at checkout. We will notify you when your order is ready for pickup.

7. Returns and Exchanges For our complete return and exchange policy, please refer to our Returns Policy page.

8. Contact us: contact us at activeedgeinc.ny@veinternational.org for any questions or issues. 

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

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